Frequently Asked Questions
Everything you need to know about RIOT DIVISION gear and services.
What is the typical shipping time for international orders?
We offer worldwide shipping. Orders are typically processed within 2-3 business days, with international delivery taking between 7 to 14 business days depending on your location and customs processing.
How can I track my order status?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your shipment in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery. Items must be in their original condition, unworn, and with all RIOT DIVISION tags attached.
How do I choose the correct size for technical apparel?
Each product page features a detailed size guide with specific measurements. As our gear often features functional, anatomical cuts, we recommend comparing these measurements against a similar garment you already own.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional payment methods to ensure a secure checkout experience.
Are your products waterproof or water-resistant?
Many of our products utilize technical fabrics with DWR (Durable Water Repellent) coatings or membrane laminates. Please check the specific product description for the exact water-resistance rating and care instructions.