Returns & Exchanges
RIOT DIVISION offers a 14-day return policy for all functional apparel and accessories, provided items are in their original condition with all technical tags attached. We ensure a streamlined process for global customers to exchange sizes or receive a full refund for their tactical gear.
Initiate Request
Contact our support team within 14 days of delivery with your order number and the specific items you wish to return or exchange.
Prepare Package
Place the items in their original packaging, ensuring all modular components and technical labels are included and undamaged.
Ship Items
Send the package to our warehouse using a trackable shipping service; please note that customers are responsible for return shipping costs unless the item is defective.
Quality Inspection
Once received, our team will inspect the garments for wear; approved returns will be processed for a refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing